The time frame of order delivery is divided into two parts:
| Country / Region | Cost | Shipping Time |
|---|---|---|
| France | €4,95 EUR - orders under €24,99 EUR | 3-7 business days |
We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.
Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
The shipping time does not include a 1-2 day processing period required to process your
order from the date your order is placed and can take longer than the expected date due to
an invalid address, the customs clearance procedures, or other causes.
Momcozy covers customs duties for all orders except those shipped to India and the following countries/regions. Customers in these locations are responsible for paying any applicable customs duties:
- India, Norway, Iceland, Ukraine, Albania, Andorra
- North Macedonia, Faroe Islands, Gibraltar, Moldova
- San Marino, Vatican City, Kosovo, Svalbard & Jan Mayen
- The Channel Islands (Guernsey, Jersey), and Isle of Man
Momcozy also handles all customer service and product returns. If you need assistance with anything,
please visit our "Customer Service” section at the end of any page of our website.
